Friday, June 18, 2004

Asian Food

# Hours awake - 17
# Cups of coffee - 1 (sadly)
# Bottles of 2 buck chuck - 1

O.k., so I'm willing to admit that this blog will probably be taken down shortly after I write it but what the heck...

Raise your hand if you've ever had difficulty ordering take out from an Asian restaurant.

o.k., 7...15..you 2 in the back...ok, so most everyone has.

Here's the thing. Now imagine the same trouble you had ordering food was doubled only this time you were trying to figure out why you were charged twice for the same meal.

ring....ring...

(On phone): Hello, Chan Darette Marina Del Rey, can I help rou?

(Me): Yes, I'm calling because I had lunch at your restaurant today and I gave the waiter my credit card and he said it kept saying call the bank. I gave him a different card and it went through no problem and all was well. However, I went home and called the bank, like he said, and they told me that at exactly 2:16 I had made a purchase at your restaurant with the card that your waiter said was rejected.

(On phone): Right.

(pause)

(Me): Well, see that's the problem. I have two charges from two different cards for the same lunch on the same day.

(On phone): Right.

(pause)

(me): No, not RIGHT!, I only had lunch one time and I was only expecting to pay for it one time.

(On phone): Ohhhhhh, well, let me see your receipt.

(pause)

(me): I can't show you my receipt, I'm on the phone.

(On phone): Right.

(Me): Listen, I just want to know if you have two charges at the same time for the same amount on different cards that coincidentally have my name on both of them.

(On phone): O.k., hold please.

(music that sounds like aquatic animals humping for five minutes)

(On phone): O.k. so yes, we have your charge and it went through.

(Me): (Jesus Christ) Well, I'm sure it went through, I just want to make sure it didn't go through twice.

(On phone): Oh, o.k., can you tell me what time?

(Me): (Now we're getting somewhere) Lunch time, and if you want specifics, 2:16 PST.

(Long pause)

(On phone) Yes, o.k., we have one charge for 45.00 and one for 44.17.

(Me): Oh, great, can you just cancel the 44.17 charge.

(On phone): What?

(Me): (Good Lord) Can you please cancel the lesser charge because I didn't eat in your restaurant twice within two minutes?

(On phone): Oh, don't worry, that one won't go through at end of day.

(Me): Um, my credit card company seems to think it's going to go through at the end of the day.

(On phone): No, we know. It should be fine.

(Me): Well, another problem is that my total was for 36.81.

(On phone): Yes.

(Me): And I have one total that I paid and signed for and one total that I never received and yet it somehow had a tip added to it and it was run through the computer.

(On phone): Right...............hold please.

At this point the conversation continued (eventually) and never got anywhere further towards them either admitting that they tried to double charge me for lunch or that at the end of the day, they would call my bank and let them know that they had made a boo boo.

I'm tired now, I'll let you know what happens tomorrow.

-S

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